Form is not working (blank page)

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    Asked on December 28, 2017 at 01:12 PM


    Over the last couple of days, when my users try to access the my Account Request form, the form either doesn't load, or loads improperly, or won't advance.  I haven't run into these issues before last week.  Can you help me troubleshoot this?

    Thank you!


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    Answered on December 28, 2017 at 01:50 PM

    I have cleared your form cache and it should work now.

    If you encounter this issue again, here is an article on How to Clear Your Form Cache

    We are sorry for the inconvenience.