Form is not working (blank page)

  • apehoski
    Asked on December 28, 2017 at 1:12 PM

    Hello,


    Over the last couple of days, when my users try to access the my Account Request form, the form either doesn't load, or loads improperly, or won't advance.  I haven't run into these issues before last week.  Can you help me troubleshoot this?


    Thank you!

    Alysson

    Jotform Thread 1333122 Screenshot
  • Adrian
    Replied on December 28, 2017 at 1:50 PM

    I have cleared your form cache and it should work now.

    If you encounter this issue again, here is an article on How to Clear Your Form Cache

    We are sorry for the inconvenience.