- jotmanukAsked on January 01, 2018 at 05:02 AM
My newly created form works when using my desktop ( submit success, and e-mail received both working).
However, when I use my tablet, there is a "waiting" message, but nothing after, and no e-mail received.
Also the print button does not work when using the tablet, but does when using the desktop.
(Tablet is Samsung Tab E).
- JotForm SupportJohn_BensonAnswered on January 01, 2018 at 09:18 AM
Are you referring to this form: http://www.jotform.me/form/73634618662463
Is the form embedded on a website? If yes, please provide the website URL so we can investigate it further.
- jotmanukAnswered on January 01, 2018 at 10:42 AM
The URL is
- JotForm SupportJohn_BensonAnswered on January 01, 2018 at 10:59 AM
Thank you for providing the URL.
Please try to re-embed the form using the iFrame Method. Here's a guide that you can follow: