File upload button not working

  • finestrat1234
    Asked on January 2, 2018 at 9:55 AM

    This was working when I first tested the form but now it seems to have stopped

  • Jan
    Replied on January 2, 2018 at 11:07 AM

    I was able to replicate the issue. I can see that the issue is only happening in this form. The File Upload field button is working properly on your other form.

    Please give me more time to troubleshoot the issue. I will contact you via this thread once I have an update. Thank you for your patience.

  • Jan
    Replied on January 2, 2018 at 3:42 PM

    Thank you for patiently waiting. Please inject this custom CSS code to fix the issue:

    #cid_34 .inputContainer{
    top: 55px !important;
    height: 60px !important;
    }

    Here's a guide on How-to-Inject-Custom-CSS-Codes. Here's the result:

    1514925384working Screenshot 10

    Here's a demo form: https://form.jotform.com/80015852928964

    Hope that helps. If you have any questions, let us know.

  • finestrat1234
    Replied on January 3, 2018 at 4:21 AM

    Hi Jan

    Thank you so much for that, worked perfectly.

    Your support is really excellent.