Inventory widget displaying 'We cannot complete your request' error

  • heeporg
    Asked on January 4, 2018 at 5:07 PM

    I have tried updating the widgets as well as clearing my form cache and have tried it on different computer but my inventory widgets still show a "We cannot complete your request"

    Page URL: https://form.jotform.com/72624100284952
  • Elton Support Team Lead
    Replied on January 4, 2018 at 7:24 PM

    Thanks for reporting. I was able to reproduce the problem.

    Inventory widget displaying We cannot complete your request error Image 1 Screenshot 30

    It seems these widgets are faulty or requires an update. Can you please recreate them if possible? Please delete them and add a new one.

    I tried it here and it's working. If you need assistance, let us know.

    Inventory widget displaying We cannot complete your request error Image 2 Screenshot 41

    Since you have existing submissions, I'd suggest to backup them.