- NWABGCShowsAsked on January 05, 2018 at 03:23 PM
I only need my form to be live for one month (to take payments) but I see you bill annually, will I get a refund if I cancel after the one month I need it? Or can you charge monthly?
- JotForm SupportKevin_GAnswered on January 05, 2018 at 04:22 PM
While you're purchasing your subscription you will be able to select monthly as your payment schedule.
Now, you will need to cancel your subscription before the next billing date just to avoid being charged again, the next billing date is basically 30 days after the purchase and it can be also checked on the billing section of your account, here is a guide that will help you checking that as well: https://www.jotform.com/help/329-How-to-Check-Invoices
To downgrade your account, please follow this guide: https://www.jotform.com/help/341-How-to-Downgrade-Subscription-Back-to-Free-Account
I hope this helps.