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SaraKroschAsked on January 8, 2018 at 2:51 PM
I've tried adding filed to an already published and saved form and they do not show up on the site. I've cleared my history/refreshed and still no change.
I added the widget Appointment Slot but it has not showed up. I also tried to add a checkbok and it never showed up.
Page URL: http://www.hawaiicreativeretreats.com -
jonathanReplied on January 8, 2018 at 4:06 PM
I was not able to find the JotForm on the http://www.makerfair.org/festivals/apply-spring-spree/ URL http://www.hawaiicreativeretreats.com/ you provided. It will help us immediately check the problem if you can provide to us the actual form URL and the http://www.makerfair.org/festivals/apply-spring-spree/ URL where it was used.
For now I could only assume that this could be the http://www.makerfair.org/festivals/apply-spring-spree/ instead http://www.makerfair.org/festivals/apply-spring-spree/ which I found the embedded form https://www.jotformpro.com/form/73617162414958
Can you please tell us if using the live URL https://www.jotformpro.com/form/73617162414958 of the form reproduce the issue as well? Is there a missing field/s on the form?
I also suggest you try first re-embed http://www.makerfair.org/festivals/apply-spring-spree/ using the form iframe publish code. Then check again if the published form on the http://www.makerfair.org/festivals/apply-spring-spree/ shows the up to date version of the form.
Let us know if issue remains.
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SaraKroschReplied on January 8, 2018 at 10:43 PMthe site is https://www.hawaiicreativeretreats.com/
sign-up/creative-retreats/
the appointment field does not show up on my site in this form
https://www.jotform.com/build/73445876214967
I have re-embedded the form and still no change. I feel I may have to
recreate the form because only this particular form is giving me problems.
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Nik_CReplied on January 9, 2018 at 3:20 AM
I checked your form and website and I see that the field (the widget) is missing:
And it is showing in Edit mode:
I checked the field, but you have a condition that is broken:
And that's why the field is not showing.
Please check and let us know how it worked.
Thank you!