Does my contract end with you

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    rcantell
    Asked on January 11, 2018 at 02:30 PM

    Dose my contract with you end? or can we just leave it the way it is? If you increase my card charge it will not go! I am confused with your service and not happy with you at ALL!!!!! 

    Here is what I keep getting with you!!! :(-- Check out screen shot.


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    jonathan
    Answered on January 11, 2018 at 03:36 PM

    Your subscription is a grandfathered account. This means that it will auto renew again at the same price as long as you stay on the same plan (PREMIUM).

    You can review the details in your account Billing page https://www.jotform.com/myaccount/billing

    1515702760zzz 2018-01-12 04.29.44.png


    The on-going 50% OFF sales is only applicable if you will upgrade to the higher plan (SILVER or GOLD).

    I recommend retaining on your current plan if you do not really need a higher/upgraded subscription plan at this time.

    Please let us know if you need further assistance.


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    rcantell
    Answered on January 11, 2018 at 04:43 PM
    Great!! Thank you your advertising just confused Me
    Thanks you
    TECH Support
    Robert Cantell
    ...