How do we retrieve payments?

  • ARPHA
    Asked on January 11, 2018 at 2:57 PM

    How do we retrieve payments?

  • Kevin Support Team Lead
    Replied on January 11, 2018 at 3:56 PM

    On Jotform you can only view the submissions and the payer info, please check this guide for that: https://www.jotform.com/help/269-How-to-View-Form-Submissions 

    Now, you will need to log-in into the payment gateway you are using in order to see the details of the charges as well as the status. 

    If you have more questions, let us know.