- bgoodpaAsked on January 12, 2018 at 11:32 AM
We were grandfathered into an old plan but not being able to create any new forms will not work for us. Please move us to silver.
- JotForm SupportBDAVIDAnswered on January 12, 2018 at 12:29 PM
We can cancel, and downgrade your account to free plan. So, you can then upgrade to Silver plan: https://www.jotform.com/help/331-How-to-Upgrade-My-Account
Please note that once your grandfathered price gets cancelled, there will no option to got back to it, as those plans are not available anymore. Please confirm that you want to proceed.