Hiding Pages from an online form

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    Asked on January 15, 2018 at 01:34 AM

    Hi Team,

    I sent a message on Friday in regards to hiding pages from one of our online forms. Are you able to please assist as I cannot seem to get the form to work correctly once I exclude pages from the document?

    Thank you,

    Business South West

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    Answered on January 15, 2018 at 07:39 AM

    I found the thread that you posted on Friday - https://www.jotform.com/answers/1346995 

    You did not provide enough details about your issue on that thread, so my colleague was unable to help you.  

    On this thread, you mentioned that there is an issue with the Hide page conditional logic. Are you working on this form http://www.jotform.co/form/73368071826866? I also saw that you reported the same issue on one more thread https://www.jotform.com/answers/1349167

    Please tell us exactly which conditions are not working and we will test your form. You can also provide us the screenshots of those conditions. 

    I can only assume that there is a conflict between your conditions. For now, I can only suggest you to combine the conditions that are set to hide the same page. For example combine conditions 1,6,9 and 13, that are set to hide the page 8 into a single condition. 

    In case that you are working on some other form, provide us an ID of that form. 

    Also, please reply to this thread. Do not open a new thread because it will only cause a confusion.  

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    Answered on January 15, 2018 at 11:10 PM

    Thank you! What you suggested has worked. Yippee! :) 

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    Answered on January 16, 2018 at 01:32 AM

    You're welcome. 

    Feel free to contact us if you have any other issues or questions.