What happens if I reach the payments limit?

  • yevgeny
    Asked on January 19, 2018 at 7:58 PM

    Hi,

    What happens if I reach the maximum number of submitted payments? My form will be disabled or only payment option will be disabled? 

     Will I still get an application without payment?

    Eugene

  • liyam
    Replied on January 20, 2018 at 4:33 AM

    When reaching your limits, your all your forms will be disabled. And thus, you will not be able to receive any submissions whether for payments or regular submissions.

    If you have additional questions or concerns, please let us know.

    Thanks.

  • yevgeny
    Replied on January 20, 2018 at 2:43 PM
    Will I get a warning?
    ...
  • Kevin Support Team Lead
    Replied on January 20, 2018 at 9:40 PM

    Yes, you will be notified about it via email, you may also check your account limits following this guide: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits 

    If you have more questions, let us know.