- kdmirandaaAsked on January 24, 2018 at 01:34 PM
Hello All, I would like some help with Excel. I just got a new Lenovo laptop and I just downloaded a CSV type file but when I opened, all the data is in one row on the first column. How can I make it so every time I download all the data is on its respective row and column?
- JotForm SupportJanAnswered on January 24, 2018 at 02:22 PM
I checked your account and I did not find any forms on it. May I ask where did you download this CSV file? Please provide the form ID/URL so that we can test it.
Normally, each form field has its own column. It is possible that your form using a widget which is why the data is showing only in 1 column.
I suggest you also try downloading the form submissions as an Excel file. Here's a guide: How-to-Export-Form-Data-to-Excel.
- kdmirandaaAnswered on January 24, 2018 at 09:02 PM
I was downloading from an external website from work. they are results of a course some people took and I wanted to see the results and I had never had issues with it until today, the difference is that I was using an HP laptop and now I used a Lenovo Thinkpad,
- JotForm SupportEltonCrisAnswered on January 25, 2018 at 01:43 AM
Can you please let us know the form in question so we can check it here?
If the form is embedded, please let us know the website URL where it is embedded.