How to strip full address field labels in the email content

  • John Chartrand
    Asked on January 24, 2018 at 4:06 PM

    I use your form for my business and it works very well. I just have one minor issue. When a customer fills in the form, it displays Street address, City etc. Other fields of the form do not display like this, such as Name, Email etc.


    How can I get the form to no display "Street Address" but only display the actual street address without it saying so?

    See screen capture https://www.screencast.com/t/qE0Al8vYqu

    thanks

    John 

  • jonathan
    Replied on January 24, 2018 at 4:57 PM

    Please review the user guides: 

    1. How to Strip Headers from Postal Addresses in Email Alerts

    2. How to Strip Payment Labels and Separate Payment Info on Email Alerts


    Let us know if you need further assistance.

  • John Chartrand
    Replied on January 24, 2018 at 5:43 PM
    I didn't understand the latter part of your instructions. This is what I want, https://www.screencast.com/t/1USJUN9pgq9x
    What do I put in the address field, https://www.screencast.com/t/SVzYc1gIoSIO
    thanksJohn
    ...
  • jonathan
    Replied on January 24, 2018 at 7:03 PM

    As mentioned in the user guide https://www.jotform.com/help/92-How-to-Strip-Headers-from-Postal-Addresses-in-Email-Alerts

    you just need to append the parameter id of the full address field.

    Example:

    How to strip full address field labels in the email content Image 1 Screenshot 20


    So to strip the texts address, city, state, postal, country in the output full address value... append them in the field like this.

    {address: addr_line1}, {address: addr_line2}, {address: city} and so on.


    Let us know if you are still not able to do it.