The Solid Theme persists on my form

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    davsun55
    Asked on February 08, 2018 at 12:00 AM

    I have used a different template and tweaked a couple of form designer values so that the form should look as per the attached design.

    Instead it seems to have retained some aspects of the previous design - also as shown.

    Could you please advise how I can sort this out?

    Thanks

  • Profile Image
    Jim_R
    Answered on February 08, 2018 at 04:56 AM

    This is odd - I've tried various themes on a cloned copy of your form and I too am experiencing this problem. The Solid Theme persists regardless. Is there any chance this was a form you cloned from our Template Gallery?

    If it was and you know the name of the template (or the URL), kindly share it with us. I'm still fiddling around to see if there's a way to fix this. I'll keep you posted here as soon as I have some results.

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    davsun55
    Answered on February 08, 2018 at 05:25 AM

    I think I did get this from your template gallery - possibly '

    Event Planner Request Form'
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    Jim_R
    Answered on February 08, 2018 at 05:35 AM

    All right, I managed to remove all the remnants of that theme after injecting the following CSS CODES:

    .form-label, .form-input, .form-input-wide {

      background: none !important;

      border: none !important;

    }

    .form-all {

      background: none #d5eef3 !important;

    }

    Complete guide: How-to-Inject-Custom-CSS-Codes

    Please give this a try and let us know if it worked. And thanks for mentioning that it came from a template. After testing the templates related to "Event Planner Request Form" that use the Solid Theme, I can confirm that the template was the culprit.

    I escalated this so we can have it fixed and although I won't be able to give you any timeframe, rest assured, we'll keep you apprised on this same thread when there's an update. Thanks for reporting this to us.

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    davsun55
    Answered on February 08, 2018 at 05:58 AM

    Perfect - thanks.