How do I delete the photos but not the forms?

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    healthmonitor
    Asked on February 09, 2018 at 10:04 AM

    i want to be able to clear out my storage space by deleting photos but not the actual forms themselves incase i want to go back and edit one of them. 


    how can i do this?


    thanks

    tom

  • Profile Image
    Welvin
    Answered on February 09, 2018 at 11:15 AM

    You will have to access the form submissions page and delete the submissions with file uploads to free up the file storage limit.

    Please follow the steps in this guide to delete: https://www.jotform.com/help/377-How-to-Delete-Form-Submission-Data. You may also consider downloading the submissions first into Excel to keep a backup.