Thank you page: Reload via external link

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    Asked on February 15, 2018 at 10:29 AM

    I have a from iframed into our site. Upon sumbission I would like the current page to reload with hash at the eand of the url. 


    Current page:
    On reload:

    It is appending the hash but not initiating an actual reload. So my JS that is targeting the iframe and the hash is not working.  Why would it not reload the page?  I am needing this so I can target the form submission for goal conversions.  


  • Profile Image
    Answered on February 15, 2018 at 12:07 PM

    You can use a custom thank you page by redirecting to and external link.

    For example:



    Instructions here:


  • Profile Image
    Answered on February 15, 2018 at 12:35 PM

    I know but I don’t want to use a custom page (aka different url). I would like to have the message load in the same page (same url + #thanks) but on a page refresh. The hash is getting added but the refresh is not firing. I have custom JS on the page that looks for the hash on load and then preforms an action. Since the page is not actually refreshing the JS doesn't fire. 

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    Answered on February 15, 2018 at 12:38 PM

    doh.. I read your email wrong. that worked!! Thanks!