- murarbietAsked on February 21, 2018 at 01:46 PM
We have purchased an account upgrade, but it still says "Free" in our Profile. Please help!
- JotForm SupportJohn_BensonAnswered on February 21, 2018 at 02:49 PM
Sorry for the inconvenience.
The issue has been fixed. You're now a Bronze plan subscriber. You can check the invoices by following this guide: https://www.jotform.com/help/329-How-to-Check-Invoices
You can now use your forms and account properly.
If you have questions, please let us know. Thank you.