Free up upload space

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    Asked on February 22, 2018 at 09:33 AM

    how do i delete my upload space?  to get back under 100 mb. 

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    Answered on February 22, 2018 at 10:51 AM

    To free up some space in your account, you have 2 options.

    1. Delete only the Upload field in the form. This will delete the uploaded files in submissions also.

    2. Delete the submission data. User guide: How-to-Delete-Form-Submission-Data

    Deleting the submissions will delete the uploaded submission files as well.

    Please note, once submissions are deleted, they are permanently gone. We cannot easily restore them since we do not keep any other copy of them.

    Let us know if you need further assistance.