Have a reservation form that will not load on portable device...

  • templesinai
    Asked on February 23, 2018 at 12:30 PM

    Greetings, I have a reservation form that seems to not be able to load on an iPhone, using either the Safari or Chrome browsers. This form is live on our website right now and people seem to be able to use it fine on a PC or Mac, but not on a phone or tablet. Please help. The link to the form, as hosted on our website, is:

    http://www.sinaireno.org/holidays/668-2018-03-30-passover-seder

    The direct link to the form on Jotform is:

    https://form.jotform.com/70817041400948

  • BJoanna
    Replied on February 23, 2018 at 1:32 PM

    I tested your form on an iPhone and the form is loaded, but it is not working properly.

    Your standalone form is working fine on an iPhone. 

    Pleas re-embed your form with the iFrame code to see if that will resolve your issue. Inside of this guide, you can find how to get the iFrame code:

    Getting the Form iFrame Code