Clients don't receive notification emails

  • patrickwilker
    Asked on February 23, 2018 at 1:38 PM
    My forms are not sending confirmation email to my clients. Can you help me?
    That form: https://form.jotformz.com/80315736910656
    Page URL: https://form.jotformz.com/80315736910656
  • Marvih
    Replied on February 23, 2018 at 2:43 PM

    On your Autoresponder Email notification, please select the Email field in the Recipient Email field.

    Clients dont receive notification emails Image 10

    Please check this link for more detailed guide in setting up your Autoresponder notification.

    https://www.jotform.com/help/26-Setting-up-an-Autoresponder-Email