Viewing text in PDF and Emails once form submitted

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    ecamporin
    Asked on March 04, 2018 at 01:50 PM

    Hello,  We have text in our contracts that we need to be pushed through to the email and the PDF attachment.  It appears on the preview but the not the email or the PDF after completed?



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    Marvih
    Answered on March 04, 2018 at 04:29 PM

    I assume you are referring to the "Text" field which contains your Agreement details.

    15201987201361.png


    I suggest that you use "Terms & Condition" widget since "Text" field is a Static field and needs to be manually entered on your Email Notification by copying and pasting it.

    You can show Headers/Text on your PDF attachment by following this guide https://www.jotform.com/help/305-How-to-Show-Headers-and-Text-in-the-PDF.

    Let us know if you need any assistance.

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    ecamporin
    Answered on March 05, 2018 at 11:58 AM

    The text is still not showing up in the PDF or email even when using the Terms and Conditions.  Any suggestions?

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    BJoanna
    Answered on March 05, 2018 at 01:21 PM

    Is this the form you are working on http://www.jotform.us/form/80588287302159?

    The Terms and Conditions widgets will be shown only as 'Accepted' because the fields do not have labels.

    1520273870accepted.JPG

    They are disabled by default for the Terms and Conditions widget. You will have to enable the labels inside of the field properties and you should set the text you added inside of the widgets as the Question text.

    1520273731label.JPG

    1520273763label1.JPG


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    ecamporin
    Answered on March 12, 2018 at 08:19 PM

    So then it will show up twice to the user when they are submitting the form?


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    Kevin_G
    Answered on March 12, 2018 at 10:13 PM

    Based on my colleague's workaround, yes, you would have the text duplicated basically. 

    However, I think you may change the default accepted text, you may add the same as the text you have on the terms option: 

    1520907184screenshot_01.png

    I hope this helps.