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williamsinclairAsked on March 5, 2018 at 11:41 AM
Here is where our summer camp registration form is:
https://campkenosee.weebly.com/kids-camp-registration.html
The issue I'm having is that quite a few people tell me that they either can't see the form on their phone or tablet or that it doesn't work. I have to tell them to use a computer. When they do go to a computer it works beautifully.
Why is this and what can I do to fix it? More and more people want to register their children for camp from their phone.
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David JotForm SupportReplied on March 5, 2018 at 12:48 PM
Some mobile browsers do block or have trouble loading javascript embedded forms. To prevent this, remove your current embed code and replace it with your forms iFrame code:
https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code
This should allow the embedded form to load in nearly every browser.