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whitneygriesAsked on March 13, 2018 at 5:52 PM
Hi there,
I created a form with JotForm and customized my theme. When I go to the form in my Safari web browser, it is not the theme I've updated. But when I put the link into Google Chrome, it has the correct theme. Is there any way I can make sure the correct theme is coming up no matter who opens this form?
The Grapefruit (url attached) is the incorrect theme, but is the first one I used during the creation phase of the form before I did the customizations.
Thank you,
Page URL: https://form.jotform.com/80716343184153 -
Kevin Support Team LeadReplied on March 13, 2018 at 8:16 PM
I have just tested your form using a browser emulator and it loads properly on Safari:
I have just cleared your forms cache, please try also cleared your browsers cache and see if that helps.
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whitneygriesReplied on March 14, 2018 at 1:35 PM
Cool, it worked as well.
Truly appreciate your help!