Why is my form theme different on Safari?

  • Profile Image
    whitneygries
    Asked on March 13, 2018 at 05:52 PM

    Hi there,


    I created a form with JotForm and customized my theme. When I go to the form in my Safari web browser, it is not the theme I've updated. But when I put the link into Google Chrome, it has the correct theme. Is there any way I can make sure the correct theme is coming up no matter who opens this form?


    The Grapefruit (url attached) is the incorrect theme, but is the first one I used during the creation phase of the form before I did the customizations.

      

    Thank you,

  • Profile Image
    Kevin_G
    Answered on March 13, 2018 at 08:16 PM

    I have just tested your form using a browser emulator and it loads properly on Safari: 

    1520986458screenshot_01.png

    I have just cleared your forms cache, please try also cleared your browsers cache and see if that helps. 



  • Profile Image
    whitneygries
    Answered on March 14, 2018 at 01:35 PM

    Cool, it worked as well.

    Truly appreciate your help!