Email Responder and Notification conflict with MailChimp Integration

  • Strategy1st
    Asked on March 14, 2018 at 3:33 PM

    Hi, a few days ago I set up a MailChimp integration with my forms. It seems that the SMTP Email Responder and Notifications are no longer working.  Do these features conflict with the MailChimp Integration?


    Thank you,

    Dewey

    Page URL: https://form.jotform.com/80204322491143
  • Victoria_K
    Replied on March 14, 2018 at 4:42 PM

    Unfortunately, I can not see the MailChimp integration at the form you shared at the moment. 

    But, I have cloned it for testing with my test account and have succesfully received both Notification and Autoresponder email via SMTP:

    1521060086screenshot Screenshot 10

    How-to-Setup-SMTP-for-a-Form

    Can you kindly provide us some more information, so we could have a chance to replicate the issue?