- StormprintingAsked on March 16, 2018 at 06:13 PM
why am I getting this message?
- JotForm SupportKevin_GAnswered on March 16, 2018 at 07:10 PM
I have checked your account and I can see you're well under the silver limits, please disregard the alert you have received.
You may also confirm that you have not exceeded any limit checking your account, this guide will help you checking your limits and usage: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits
I hope this helps.
- StormprintingAnswered on March 18, 2018 at 09:43 PMMy customers are now getting the exceeded quota message and are not able to place orders.
Sent from my iPhone
- JotForm DevelopergizemAnswered on March 19, 2018 at 09:50 AM
We had a problem on our end and it is fixed now. Please check it and let us know if the issue still persists.
Thank you for reaching us.