Columns does not match the same size but the widget configuration is the same.

  • Profile Image
    studiophos
    Asked on March 20, 2018 at 07:03 PM

    Hello, I `m having a very hard time configuring the way my form looks like in the clients email. The columns don`t match the same size but the widget configuration is the same.

    Other question:

    When I set to have a pdf attachment , the file doesn't look like the email. The logo , don`t appear and everything else is different.

    Thank you very much.

  • Profile Image
    Jan
    Answered on March 20, 2018 at 09:13 PM

    Unfortunately, it is not possible to adjust the width of the column of the Configurable List widget in the email content. The width will be generated automatically by the widget.

    If you need to customize the PDF template, please use the PDF Designer. Here's a guide: https://www.jotform.com/help/384-How-to-Customize-PDF-Submissions-Report.

    Hope that helps. Thank you for your understanding.

  • Profile Image
    studiophos
    Answered on March 21, 2018 at 10:13 AM

    Ok , thank you very much!