Text feature not working

  • Profile Image
    HBME
    Asked on March 31, 2018 at 05:23 AM

    There is an with your text feature---I am trying to create a form with information about my company recorded in the form (like a paragraph or so) and while i have created other forms using the same text feature to type in the information, this time around the text feature does not allow my to record anything to the form. Can you assist in fixing?

    The feature allowed me to create typing information (the same way i am typing to you now) in the body of the form. 


    Thanks

  • Profile Image
    liyam
    Answered on March 31, 2018 at 08:23 AM

    Hello HBME,

    I checked your form and it appears to have the paragraph there. Are you still having problems with the form? If so, can you please try clearing your browser's cache and then try editing the form again?

    Thanks.


  • Profile Image
    HBME
    Answered on March 31, 2018 at 09:43 AM
    Hi-
    What form are you referring to? The one i am talking about is the repairs form. It does not have the text option as the other forms I created. I will add the text option again to the form so you can see how it reads…i did clear the cache twice but it is still doing the same….let me know what is my next option.
    Thanks
    ...
  • Profile Image
    HBME
    Answered on March 31, 2018 at 09:43 AM
    the field is showing a smaller box within the text box—in the past it was a wide open option that I was able to type detail information (as the other forms)
    thanks
    ...
  • Profile Image
    Victoria_K
    Answered on March 31, 2018 at 10:35 AM

    "The one i am talking about is the repairs form" 

    Unfortunately, I can not find any form at your account, which would meet your description. 

    Can you kindly provide us the URL of a form? 

    Where-to-Find-My-Form-URL

    We will wait for your response.

    Thank you.

  • Profile Image
    HBME
    Answered on March 31, 2018 at 10:43 AM
    Hi-
    Adobe sign question—
    I am trying to create a form that goes to more than 1 person to sign off before returning back to me—can you tell me if this can be done and how? The form in question is the same repair form I am working on —please follow the flow below
    Person 1 (Employee)- Complete the repair form with all the particulars and repair information—after the work is completed, he would then sign the sheet confirmation the repair is complete
    Person 2 (Tenant) - Must receive a copy of this sheet completed by person 1 and sign the sheet as well acknowledging the repairs are completed satisfactorily
    Person 3 (Employer- ME) - receives this form that was signed by both Person 1 and Person 2—I would also add my signature as the last person in the sequence
    Please advise (use your digital flow chart if possible) so i can see how to make this work on my end…
    thanks for your assistance

    Elvin-
    ...
  • Profile Image
    Victoria_K
    Answered on March 31, 2018 at 10:59 AM

    "the field is showing a smaller box within the text box—in the past it was a wide open option that I was able to type detail information (as the other forms)"

    Do you mean the formatting table below?

    1522508260screenshotjhou7.png

    If yes, then, unfortunately that is how Text fields look like at the moment. What issues are you experiencing with it?

    I have moved your other question as to Adobe sign as a new thread, please check the answer via the link:

    https://www.jotform.com/answers/1431428