Missing fields when published to GoDaddy | JotForm

Login
Username
Password
Forgot password?
Forgot Password? Enter your username or email
Go back
Sign Up
Username
Email
Password
Confirm Password
I agree to the Terms of Use and Privacy Policy.
By clicking "Create My Account" you agree our Terms of Use and Privacy Policy.

HIOINDY
Asked on April 02, 2018 at 02:13 PM
I think that your application is great and easy to use. I am experiencing a strange problem with my form (https://form.jotform.com/80765480684164) located at https://heatison.shop/request-a-quote. For some reason, my long text field and upload documents field are not showing up in the published form. They show up in Preview mode, but not live mode.

Thanks.
Page URL:
https://heatison.shop/request-a-quote
- Published
- JotForm
- text field
- problem
- preview
JotForm Support

John_Benson
Answered on April 02, 2018 at 03:30 PM

I checked the direct form link and the fields are showing properly. Upon checking your website, I was able to replicate the issue. The fields are not showing properly.

Please try re-embedding the form using the iFrame method. To do that, please follow this guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

Let us know how it goes. Thank you.
HIOINDY
Answered on April 02, 2018 at 04:43 PM

That took care of it, thanks!
________________________________
...