Missing fields when published to GoDaddy

HIOINDY
Asked on April 02, 2018 at 02:13 PM
I think that your application is great and easy to use. I am experiencing a strange problem with my form (https://form.jotform.com/80765480684164) located at https://heatison.shop/request-a-quote. For some reason, my long text field and upload documents field are not showing up in the published form. They show up in Preview mode, but not live mode.

Thanks.
Page URL:
https://heatison.shop/request-a-quote
- Published
- JotForm
- text field
- problem
- preview
John_Benson
Answered on April 02, 2018 at 03:30 PM

I checked the direct form link and the fields are showing properly. Upon checking your website, I was able to replicate the issue. The fields are not showing properly.

Please try re-embedding the form using the iFrame method. To do that, please follow this guide: https://www.jotform.com/help/148-Getting-the-Form-iFrame-Code

Let us know how it goes. Thank you.
HIOINDY
Answered on April 02, 2018 at 04:43 PM

That took care of it, thanks!
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