How to downgrade our subscription to Free?

  • Profile Image
    reneeclute@saltconcepts.com
    Asked on April 03, 2018 at 08:42 AM

    I would like to downgrade our subscription to free. We no longer use these forms, but never know if there will be a need in the future.


    Thank you kindly for your assistance.

    Renee

  • Profile Image
    TREVON
    Answered on April 03, 2018 at 10:52 AM

    If you want to cancel your subscription and downgrade to free plan, kindly follow the guide below.

    Kindly note that since you are on "Premium Plan" on of the grandfathered account once you cancel your subscription you can not revert back to this plan in future.

    https://www.jotform.com/help/341-How-to-Cancel-a-Subscription-and-downgrade-back-to-free

    Kindly do let us know if you need further assistance.