- JotForm SupportWelvinAnswered on April 05, 2018 at 03:57 PM
It may be related to your current username with an underscore at the end. We support this character in usernames, but it is usually in between two words. You may want to change that. I can change it to "arash2002art" or "arashart". Just "arash" is already used by someone.
- arash_Answered on April 05, 2018 at 04:01 PM
I see! great and thanks, if you can change to arashart would be great :)
again tnx for prompt reply
- JotForm SupportWelvinAnswered on April 05, 2018 at 04:47 PM
All good. Please clear your browser cookies for Jotform first before logging in again using the new username.