What is a payment submission?

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    Asked on April 09, 2018 at 04:52 PM

    I am doing the free version and it says i can get 100 submissions, but just got notice I am almost full with 3 payments? What is the difference between submission and payment

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    Answered on April 09, 2018 at 06:10 PM

    I recommend reviewing the user guide also : Understanding Your Account Usage and Limits

    To review your account usage you can use this direct link https://www.jotform.com/myaccount/usage

    As mentioned in the user guide, Payment Submissions is the number of submissions your forms have with payment integration set up. In other words, when you receive a payment through your form, it is counted as a payment submission. 

    In the JotForm Pricing page you can see also the details of the different subscription packages including the payment submissions.

    Hope this helps. But, let us know if you need further assistance.