Form Count Limit: No puedo realizar formularios

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    CADEM
    Asked on April 12, 2018 at 11:02 AM

    Buenos días, yo tengo contratado un plan en el que me dan acceso a realizar 25 formularios al mes, pero durante todo el mes de abril no me han permitido realizar ninguno y ya estamos a 12, quisiera que me explicaran ello, porque para mí sí es importante la realización de dichos formularios. Gracias

  • Profile Image
    gizem
    Answered on April 12, 2018 at 12:33 PM

    The form count limit does not reset for each month. It is the total active form count that you have in your account according to our plans.

    You can delete or disable some of your forms in order to create the new ones.

    You may want to check this guide, too: Understanding Your Account Usage and Limits

    'Forms (total): This is the number of forms you can create and that are active. You can enable and disable the forms to allow you to set which ones should be active.'

    I hope this helps. If you have any further questions, feel free to contact us anytime.