How to show up the Text field on the submission?

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    Resetiv
    Asked on April 12, 2018 at 06:24 PM

    We have forms that are being completed but there is static info from the form that is not showing on the completed form

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    jonathan
    Answered on April 12, 2018 at 08:27 PM

    If understand the issue correctly, you are saying that some submission field/data were missing in your form submission data in the View Submission page.

    Can you please clarify. We will check further once we get a better understanding of the issue.

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    Resetiv
    Answered on April 13, 2018 at 12:43 AM
    Yes. Correct. For example we have a consent with signature field on one of our forms and after a submission, the signature is showing but not the text of the agreement.
    This started since we upgraded to HIPAA
    Sent from my iPhone
    ...
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    Victoria_K
    Answered on April 13, 2018 at 08:37 AM

    From what I can read, I suppose you have added a text of agreement as a Text field. Such fields are not shown on submissions by default, but you can enable it:

    1523622780screenshotbh1ns.png

    This should fix that issue. However, I can also advise to take a look at our "Terms and Conditions" widgets, in case you would find them useful for your agreement:

    https://widgets.jotform.com/search/terms

    We will gladly assist if you need more help.