- ResetivAsked on April 12, 2018 at 06:24 PM
We have forms that are being completed but there is static info from the form that is not showing on the completed form
- JotForm SupportjonathanAnswered on April 12, 2018 at 08:27 PM
If understand the issue correctly, you are saying that some submission field/data were missing in your form submission data in the View Submission page.
Can you please clarify. We will check further once we get a better understanding of the issue.
- ResetivAnswered on April 13, 2018 at 12:43 AMYes. Correct. For example we have a consent with signature field on one of our forms and after a submission, the signature is showing but not the text of the agreement.
This started since we upgraded to HIPAA
Sent from my iPhone
- JotForm SupportVictoria_KAnswered on April 13, 2018 at 08:37 AM
From what I can read, I suppose you have added a text of agreement as a Text field. Such fields are not shown on submissions by default, but you can enable it:
This should fix that issue. However, I can also advise to take a look at our "Terms and Conditions" widgets, in case you would find them useful for your agreement:
We will gladly assist if you need more help.