PDF Design not saving

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    Asked on April 12, 2018 at 08:33 PM

    PDF Design is not saving, this feature is mandatory for what we need. Please help. I made a form and now it is not showing the Text fields in the ACTUAL Form, nor is it allowing me to edit the PDF design to include it.

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    Answered on April 12, 2018 at 11:12 PM

    Please make sure that a 'Show Headers and Texts' option is enabled on submissions page:

    How to Show Headers and Text in the PDF

    This should include the text in submission view and PDF template/designer.

    If the text field is missing in your online form you may need to add the text again. If you need any further assistance on this, please also provide us with a link to the form in question.