Change Thank You Page Condition: Dynamic Dropdowns condition not working

  • esupport.tw
    Asked on April 13, 2018 at 3:25 AM

    Hi, 

    I hope I did it in right way.


    This is our Dynamic Dropdowns values.

    Screenshot:

    http://nimb.ws/IlmiSM 


    I tried to make a testing with conditions.  

    It didn't REDIRECT TO the URL I leave.   It go to default thank you page. 

    http://nimb.ws/xe3Q1j 


    Note:

    I am not create a contact form.

    I am creating a webpage for user to find their information.


    Thank you!


  • tina JotForm Developer
    Replied on April 13, 2018 at 10:05 AM

    Sorry for the inconvenience caused to you. 

    I have cloned and tested your form and I was able to reproduce the problem. I will escalate this issue to our developers team for further investigation. You will be notified on this thread once there is an update on this regard.

    Thank you for your understanding in advance.

  • esupport.tw
    Replied on April 14, 2018 at 10:59 PM

    Hi Tina

    I tried to create other Dynamic Drop-downs for testing.

    The dynamic Drop-downs menu condition feature still not working.


    Is there any other way to create the similar form ?


    Thanks and hope to hear from you soon.


  • Elton Support Team Lead
    Replied on April 15, 2018 at 3:32 AM

    Use "Contains" state since the dynamic dropdown widget outputs an array data. The contain would search in the array if there's a value that matched.

    Example:

    Change Thank You Page Condition: Dynamic Dropdowns condition not working Image 1 Screenshot 30

    Change Thank You Page Condition: Dynamic Dropdowns condition not working Image 2 Screenshot 41


  • esupport.tw
    Replied on April 15, 2018 at 4:40 AM

    Hi

    It's good now.

    But when click submit button.

    The button will jump to next row.

    How to keep it on same row?


    Thanks!!

  • Brody_S
    Replied on April 15, 2018 at 7:42 AM

    Unfortunately, on smaller screens, the button will have to be positioned in the second row.

    However, there are some things that you could do to make the form look good even on smaller screens. Here's one of the options:

    1523792172chtest Screenshot 10

    Here is the necessary CSS to achieve this (quick guide to injecting custom CSS):

    @media screen and (max-width: 653px) {

      #id_5, button#input_5, #id_4, #cid_4{

        width: 100% !important;

      }

    }

    If you have any other ideas on how you would like the form to look on smaller screens please let us know and we'll do our best to assist you!

    Thanks

  • esupport.tw
    Replied on April 15, 2018 at 10:10 AM

    It's great now.

    Thanks!