Text info on submitted forms not showing/printing

Why does regular text within the form NOT show up when the form is filled out and submitted to me? Is there a way this CAN happen?!  I would like everything that is built into my forms to be on the submission page and printout page.

Please enable the "Show Headers and Texts" option on the Submissions page. Here's how: https://www.jotform.com/help/305-How-to-Show-Headers-and-Text-in-the-PDF.

Hope that helps. Thank you.