Email notification: Can basic subscription add multiple recipients?

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    Asked on April 16, 2018 at 02:58 PM

    Can the basic subscription have multiple recipients receive the submitted form?


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    Answered on April 16, 2018 at 04:30 PM

    Unfortunately, only paid subscription can have multiple recipients  in the email notifications.

    For more information, you can check this guide:-Send-Notifications-to-Multiple-Recipients

    Hope this information helps.

    Please let us know if we can be of further assistance.

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    Answered on April 16, 2018 at 04:43 PM
    Which subscription level supports this?
    Jennifer Hetzel, DSCE
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    Answered on April 16, 2018 at 08:31 PM

    All levels of subscription Bronze, Silver and Gold can have multiple recipients in the email notification. However, please note that there is a limit of 10 recipients can be added. This limit is the same across all plans except Free.

    Hope this information helps! Please get back to us if you need any further assistance. Thanks!