Is there a limit for uploading files?

  • panagiotispar
    Asked on June 18, 2018 at 4:19 AM

    Hi

    We cannot understand if there some kind of upload limit for photos. Can you help?

    With some submissions everything seems to be ok, with some other, some of the photos might be missing and with some other submissions, we never receive the uploaded photos.

    Thank you

  • Victoria_K
    Replied on June 18, 2018 at 7:37 AM

    Hello,

    JotForm upload max size = 1GB or less per file. I can see that you have also limited Upload fields on your form to 10854 KB. Please look through our guide on Changing-the-File-Upload-Size-Limit.

    You may also consider setting Upload fields as required if you need to make sure that respondents upload files.

    Let us know if you need further assistance.

    Thank you.

  • panagiotispar
    Replied on June 18, 2018 at 7:45 AM

    Thanks. That must be it!