Form showing as disabled, why?

  • info7614
    Asked on June 19, 2018 at 6:38 AM

    I have recently sent out a form, which I received a few submissions and then none. I thought this was weird and a member of my audience sent me an email saying the form was disabled. They can answer the questions through the form (2 pages), but when they hit "submit", it says that the form is disabled. I have not disabled the form and I've even disabled it and then enabled it again. 

    If you could let me know how to fix it, that'd be great! I would also like to avoid creating a new form, if possible, as I've already sent out the link to my audience. 

    Thank you for your help!

  • Victoria_K
    Replied on June 19, 2018 at 9:55 AM

    Hello,

    I have checked the form you provided and could see it as disabled:

    1529416364screenshot89tek Screenshot 10

    I have enabled it, here is our guide: How-to-Enable-Disable-a-Form

    Please let us know if you face this issue again.

    Thank you.