Cancel membership

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    Pupillofamilyfarm
    Asked on July 29, 2018 at 01:42 PM

    Hi! I'm trying to cancel my membership, but it's not letting me. Can you help? Thanks

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    Kiran
    Answered on July 29, 2018 at 01:56 PM

    I see that your account is currently holding Bronze monthly subscription (S-80B83753UD895804M) plan that was paid through PayPal. The subscription of your account can be cancelled from the PayPal dashboard by following the guide below:

    https://www.jotform.com/help/336-How-Can-I-Cancel-My-PayPal-Subscription


    When you cancel your subscription you will not be charged again. But your account will hold Bronze status until your next billing date. 

    Please get back to us if you need any further assistance. We will be happy to help.