How to let users edit their submission?

  • respectgs
    Asked on July 30, 2018 at 2:06 PM

    A customer wants to change a detail in the form after she submitted it. Is it possible? How can I do that?

  • Richie JotForm Support
    Replied on July 30, 2018 at 2:44 PM

    You can add an edit submission link in the autoresponder, for your users to edit their form after submission.

    How to let users edit their submission? Image 1 Screenshot 20

    Guide:https://www.jotform.com/help/40-How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    Please give it a try and let us know how it goes.

    Thank you.

  • respectgs
    Replied on July 30, 2018 at 2:53 PM

    Thank you very much for the response. It's really helpful. I added that. But is there a way to edit the existing forms? 

  • Richie JotForm Support
    Replied on July 30, 2018 at 3:03 PM

    You can send the user manually the edit link. Here is how you can extract the edit link.

    http://www.jotform.com/form.php?formID=FORMID&sid={id}&mode=edit

    FORMID is your form ID and  {id} is the submission ID which can be found in the submission window.

    To get the submission ID, you must enable it in the submission panel settings.

    How to let users edit their submission? Image 1 Screenshot 20

    Or you can edit the submission.

    https://www.jotform.com/help/325-How-to-Edit-Submissions-Made-on-Your-Forms

    If you have further questions, please let us know.

    Thank you.