Cancel membership

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    Zachary Gillard
    Asked on August 07, 2018 at 08:33 AM

    I recently was charged for a membership that I thought to of canceled last month I would please like to cancel my current subscription. 

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    Answered on August 07, 2018 at 10:57 AM

    I checked our records and you are paying the subscription via PayPal. In order to cancel your subscription you can follow these steps:

    1) Log in to your PayPal Account

    2. Find the reference to the latest payment you have made to Jotform

    3. Once found, click the subscription number for that transaction

    4. Now click on the "Cancel Subscription" button and that is it

    You can check the guide for more information: How Can I Cancel My PayPal Subscription?

    If you need any help, let us know.