Is there a way for me to add a field so that the customer can get an automatic email or text to the email or phone number they enter?

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    alexdye
    Asked on August 08, 2018 at 10:21 AM

    Is there a way for me to add a field so that the customer can get an automatic email or text to the email or phone number they enter?


    Thanks!


    https://www.jotform.com/build/82175424043148


    if I add an email section to my form, how do I get it so that an auto email is sent to that email address?  I tried to set up an auto-response but it does not seem to be working.


     


    I see that it says this:


    Send autoresponder email to the person who fills your form.


    but I did a form preview and entered my personal email address and no auto response was sent.


    I am using my form as an invoice generator so I have added products and a unique ID for a PO.


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    AshtonP
    Answered on August 08, 2018 at 11:19 AM

    Email Autoresponder should work in this case. I saw the Recipient email field should be changed to Email as shown in the screenshot below. 

    64368_Email_Autoresponder.png

    You can also edit the email template in the Email tab. Please refer to the user guide for detailed steps - Setting-up-an-Autoresponder-Email