How to cancel subscription?

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    gnvyl
    Asked on August 14, 2018 at 05:10 PM

    We do not want to sign on for another year. Can you let me know how to cancel our account? 

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    Jed_C
    Answered on August 14, 2018 at 07:20 PM

    You can cancel your subscription by going to your billing page https://www.jotform.com/myaccount/billing. Once on the billing page, click on the downgrade button under "Free" plan. Clicking that button should cancel your subscription.

    1534288814downgrade.png

    Let us know if you have any questions or if you need further assistance.