Requesting Restoration of Deleted Submission

  • jlang
    Asked on August 17, 2018 at 5:11 PM

    Hi,


    We recently re-purposed an old form and deleted the previous submissions to separate from the current set of responses.

    Are we able to have the prior submissions restored?

    Many thanks,

    Jan Lang

  • Kevin Support Team Lead
    Replied on August 17, 2018 at 6:47 PM

    Unfortunately, it's not possible to restore deleted submissions, if you have downloaded them previously as Excel or CSV file, or you have some sort of back up of the submissions data then you may import them following this guide: https://www.jotform.com/help/308-Import-App-Easily-Import-Your-Excel-or-CSV-Data-into-JotForm 

    I hope this helps.