Edits to PDF Form Output Are Not Saving & Printing Accurately / Include Form Statement Agreement (?)

  • 208benefits
    Asked on September 4, 2018 at 4:48 PM

    I've built this form for use in an employee benefits enrollment however it will not update the output PDF with the saved updates I've made in the settings.  

    Also, how do I include the agreement statement made with the widget on the PDF output?  

  • Kevin Support Team Lead
    Replied on September 4, 2018 at 6:22 PM

    I think you may be referring to the static text not being included in the PDF report, if that's the case you may try enabling the show headers and texts option in the submissions settings to include it. This guide will also help you doing so: https://www.jotform.com/help/305-How-to-Show-Headers-and-Text-in-the-PDF 

    Please kindly give it a try and if you're referring to anything else, let us know. 

    Thanks.