How can I do a zoom using a smart phone with google chrome visualizing a form of jotform?

  • mguzmandofic
    Asked on September 24, 2018 at 7:11 PM

    Hi

    I am visualizing the form https://form.jotform.com/82666874070970 with google chrome, in a smart phone, and that form has an image with text (see attached screenshot).

    I can't make a zoom to the form to read the text.

    What widget must I use in the form, when I am buiding it, in order to be able make a zoom to this published form?

    I wait your response

    Thanks a lot

    Mauricio Guzmán

    Jotform Thread 1590155 Screenshot
  • Kiran Support Team Lead
    Replied on September 24, 2018 at 11:26 PM

    Please be noted that the images or fields on the form shall be adjusted automatically to the width of the device due to its default responsiveness. If you want to display the images at full width, you may consider adding the following CSS code to the form.

    img.form-image {

      max-width: none;

    }

    However, please note that the form shall be displayed with scrollbars and user needs to scroll to read the text. Also, please make sure that you remove the mobile responsive widget if you want to make use of the provided CSS code.

    Please get back to us if you need any further assistance. We will be happy to help. 

  • mguzmandofic
    Replied on September 25, 2018 at 5:18 PM

    Hi Kiran,

    Thanks por your answer.

    But I'd like to be able make a zoom (with the fingers) visualizing in a smart phone this form.

    For example, if you see in a smart phone the site www.las2orillas.co, it allows make a zoom.

    I wait your response.

    Thanks a lot

    Mauricio Guzmán

  • Mike
    Replied on September 25, 2018 at 9:23 PM

    The pinch to zoom action is disabled on our forms when they are accessed by their direct links.

    However, if you embed the form to your own page, you can enable the pinch to zoom functionality by using a proper viewport tag.

    Example:

    How can I do a zoom using a smart phone with google chrome visualizing a form of jotform? Image 1 Screenshot 20

    Thank you.