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artspacepartyAsked on October 15, 2018 at 9:30 PM
Hopefully! Thanks - Hillary
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Kiran Support Team LeadReplied on October 16, 2018 at 2:29 AM
If you are referring to the PDF submission report with the form filled information, you may enable the option 'Attach PDF' from the advanced settings of your email autoresponder. If you want to send a different PDF file, you may attach the file to the email autoresponder. Please see the screenshot below:
Hope this information helps!
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artspacepartyReplied on October 16, 2018 at 6:21 AM
Gotcha - just checked it out. But I'd like to send a pdf only if a person clicks on a specific box (they're buying a specific product to get this pdf). Can the autoresponder do that? Thanks!
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Kiran Support Team LeadReplied on October 16, 2018 at 8:26 AM
Yes. However, you may create a separate auto-responder enabling the option and setup a condition to send it when the check box is checked. Please note that the emails with the conditions will be sent only when the rule set in the condition is passed. Please refer to the guide below:
https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer
Thanks!
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artspacepartyReplied on October 16, 2018 at 5:39 PM
Ok - but it still doesn't look like I can auto respond with a pdf attachment - am I missing something? If a customer buys my e-guide, I just want to send it right to them via the auto responder. I certainly have learned about auto responders though!! : )
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Jed_CReplied on October 16, 2018 at 9:51 PM
Auto responder has this feature as well.
If you want to attach your own PDF file in your auto response email, it is also possible https://www.jotform.com/help/393-How-to-Attach-a-File-to-Autoresponder-Emails.
Let us know if you have any questions or if you need further assistance.
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artspacepartyReplied on October 16, 2018 at 10:31 PM
Awesome - thanks! Learning so much - except what I want to do I don't think JF has the capabilities. My customers can select different products (some physical, some e-guides) and I don't think there's a function to send the pdf file to just those who select the e-guide (the file I want to set for auto responder doesn't go to everyone who fills out the form). At least I didn't see the option to select specific products to email the file?
Thank you for your help!
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Kiran Support Team LeadReplied on October 17, 2018 at 12:52 AM
If you want to send an email autoresponder with an attachment for the users who select the e-guide, you can create a separate autoresponder (let us name it as 'eguide autoresponder') and attach the file to it from the Advanced tab. Then, you can set a condition on the form to send the 'eguide autoresponder' as shown below:
Please refer to the guide below that can help you with setting up conditions for sending emails.
https://www.jotform.com/help/167-How-to-Send-Email-Based-on-User-s-Answer
If you need any further assistance, please let us know the form that you are working and the field that you want to set the condition so that help you further.
Thanks!