Date selection "is not valid" error.

  • beesweetphoto
    Asked on October 19, 2018 at 5:19 PM

    I use JotForm for photo session contracts. I don't have any permissions set for it to block out dates. When a client tries to select a date (random) it gives them an error saying the date selection is not valid and I have no idea why. 

    I also have lots of users unable to do this on mobile phones but they do not have access to a regular computer. 

    Page URL: https://form.jotform.com/82318365092155
  • Kevin Support Team Lead
    Replied on October 19, 2018 at 8:43 PM

    I have been testing your form and I was unable to replicate the issue, here is a screenshot about the issue: 

    1539995970screenshot 01 Screenshot 10

    I have been testing using a mobile device as well and it worked the same way, if you keep experiencing the issue, please share us a screenshot of the issue, attached images via email replies will not be posted here, but you may follow this guide to upload them on this thread: https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum 

    We will wait for your response.