PDF and email notification.

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    tkelsey01
    Asked on November 05, 2018 at 05:51 PM

    If I create more than one email notification with different  PDF's attached. The previous email notifications and PDF's automatically default to the latest PDF... even if the settings look correct, the email only shows one PDF. 

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    Jed_C
    Answered on November 05, 2018 at 09:33 PM

    I would like to clarify if I have understood your concern.

    Are you referring to the selection in your email notification's "Advanced" settings? Do you mean that it reverts to the default selection if you have multiple email notification? Or only the PDF attachment?

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    ex.

    Email notification 1 has the PDF Template 1

    Email notification 2 has the PDF Template 1

    Despite selecting the proper template, it reverts the format of the attached pdf in your email notification, correct?

    I just tested this on my end, it correctly displays the selected PDF template on my end.

    Would you mind sharing us some screenshot so we can see what you see on your end? To post a screenshot, please follow this guide https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum.

    Looking forward for your response.